Seeking Salesforce Database Administrator

Job Opening: Salesforce Database Administrator

Document Actions

YES! Media, publisher of daily content at yesmagazine.org, and a quarterly print magazine, has recently adopted Salesforce to manage relationships and transactions (donations, subscriptions, etc.) with its 40K+ base of subscribers, donors, and partners. We are looking for a full-time Salesforce database administrator to help our organization ensure accurate, reliable, useful data goes into and out of Salesforce, and to take full advantage of the power of Salesforce to advance our mission and business.

Key Responsibilities:

Create and Maintain Changes to Salesforce System

Create and manage (test, deploy) custom objects, fields, formulas, validation rules, custom workflow, approval processes, and other enhancements to CRM

Manage and maintain 3rd party integrations such as Campaign Monitor and Chargent; improve and troubleshoot their use and application throughout the organization

Create customized reports as needed

Documentation

Document company processes and workflows

Ensure Data Quality, Migration and Maintenance:

Ensure Salesforce database integrity

Perform data migrations and bulk data / field updates as required

Maintain System, Security and Integrity:

Determine security permissions for all Salesforce users

Maintain User licenses

Monitor and optimize data storage needs and archiving

Ensure that data standards are set and adhered to throughout the organization

Staff User Assistance, Training, Adoption and Satisfaction:

Provide onboarding and ongoing systems support to database users in Salesforce, and related tools

Create and administer training to existing and new users

Extract data for internal customers for deeper analysis of campaign performance and key trends

Advance and maintain Salesforce to ensure continued delivery of innovative, high quality solutions to meet business needs

Maintain current knowledge of Salesforce features, functionality, and enhancements; provide recommendations for systems improvements

Gather requirements from end users for new uses of the CRM, and define and implement enhancements

Manage 3rd party contractors as needed for major system upgrades and improvements.

 

Requirements:

In depth experience (2-3 years) with Salesforce, preferably within a non-profit environment or equivalent experience;

Experience in troubleshooting and resolving database integrity, integration, and performance issues; troubleshooting and optimizing queries and reports;

Strong knowledge of backups, restores, and recovery models;

Ability to work independently while also supporting a team;

Strong reporting background using standard reporting tools;

Excellent organizational and project management skills, particularly relating to the management of external vendors;

Ability to exercise strict confidentiality with regard to sensitive information;

Strong analytical skills; excellent verbal communication and teaching skills; and An orientation toward excellent customer service, including a positive, proactive, can-do attitude.

 

Compensation:

Excellent benefits, including fully paid medical, dental, disability and vision insurance; and generous vacation, holiday, and sick leave. Salary $55,000-$62,000 depending on experience.

How to Apply:

Please send an email with the cover letter in the body of the email. 

Attach a pdf of your resume and send to jobs@yesmagazine.org with "Salesforce Administrator" in the subject line. No paper applications or phone calls, please.

Applications will be reviewed on a rolling basis, until the position is filled.

We are an equal opportunity, affirmative action employer. YES! does not discriminate in employment on the basis of race, color, sex, religion, age, national origin, disability, military or marital status, sexual orientation, gender identity, genetic information, or political ideology. People of color, people with disabilities, and people of diverse sexual orientations are encouraged to apply. YES! is strongly committed to building a staff that represents the diversity of communities we write about.